Privacy Policy

This Privacy Policy was last updated March 26, 2022.

As a leading provider of packaging equipment to hundreds of businesses around the world, privacy and data protection are of the utmost importance to Shineben Machinery Co., Ltd (“Shineben”, “we” or “us”).

This Privacy Policy details Shineben’s policies with respect to the handling of personally identifiable information (“Personal Information”) submitted to or otherwise collected by Shineben via Shineben’s website, mobile application(s), and/or in the course of providing its payment processing, payment security and fraud management solutions and services (collectively, the “Services”). Shineben will use and disclose Personal Information in accordance with the terms of this Privacy Policy. Please note that Personal Information does not include publicly available information about you or information that has been de-identified, anonymized or aggregated in a way that your Personal Information cannot be traced back to you individually. This Privacy Policy is part of, and is governed by, the terms and conditions set forth in our Terms of Use. Terms not defined in this Privacy Policy have the meaning given to them in our Terms of Use. If you do not feel comfortable with any part of this Privacy Policy or our Terms of Use, you must not Interact with us through our website (“Site”). Please use our Contact Us feature to call or write to us.

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    Personal Information we collect

    Personal Information is information which can be used to identify an individual. We collect Personal Information any time when the Services are used, when you provide it to us directly, and it is provided to us by merchants or financial institutions. The collection of certain Personal Information is necessary for use of the Services and to conduct business with us. These categories are:

    • Consumer Name
    • Contact information (such as email address, phone number, and mailing address)
    • Order and payment information
    • IP address and information about the device used to access the Services
    • How and which Services are used
    • Merchant and merchant account information, including account information we may gather from third party sources
    • Information provided to us through means such as social media or when you Contact Us through our website
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    Use of Cookies and Online Tracking Preferences

    Shineben and its trusted third-party service providers use certain tools to collect information about users browsing our website. These tools use cookies which are small text files that are stored on a user’s computer hard drive. The cookies are used, among other things, to improve website performance, to provide customized viewing options, to compile statistical reports on website activity, for fraud reduction or for security purposes. We also use cookies to recognize customers or a previous visitor of our website, or to pre-populate website forms. Such information may be disclosed to third parties to provide any of the activities mentioned above on behalf of Shineben.

    To find out more about cookies, including browser-specific instructions on how to restrict or block cookies, go to Remember, though, without cookies, users may not be able to take full advantage of all of our website features.

    We may also use locally stored objects (sometimes referred to as “Flash cookies”) for security and fraud detection purposes. Flash cookies are not managed through web browser settings. Please visit Adobe’s Flash Player Help website for help with managing Flash cookies.

    You can choose not to provide us Personal Information when you use our website(s) or mobile application(s). However, if the information request is not identified as optional and a user chooses to not provide required Personal information, then you may not be able to use the features of the website or mobile application. You should Contact Us by telephone to choose an alternate method of providing us with Personal Information.

    You can opt out of receiving promotional email from Shineben by following the unsubscribe link in those email messages. If you have opted-in to receiving text messages from us, you can opt out of receiving SMS text messages from Shineben by replying STOP to any message.

    Some browsers have incorporated Do Not Track (“DNT”) preferences. Most of these features, when turned on, send signals to the website you are visiting that you do not wish to have information about your online searching and browsing activities collected and used. As there is not yet a common agreement about how to interpret DNT signals, we do not honor DNT signals from website browsers at this time. Implementing a DNT preference also does not signify a “do not sell” request. We understand that various parties are developing “do not sell” signals, and we may recognize certain such signals if we conclude such a program is appropriate.

    You may refuse or delete cookies; however, some of our website functionality may be not work properly.

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    How we use Personal Information

    The Company does not rent, sell or share Personal Information about you with other people or non-affiliated companies except to provide content that you have requested, or under the following circumstances. Usage and disclosure of Personal Information varies based on a party’s relationship with Shineben and the corresponding legal basis, where applicable. Shineben primarily uses this information to provide the content of the website, Services and related features and to

    • Facilitate the processing of payment transactions
    • Respond to requests and inquiries
    • Provide support services
    • Send administrative information, such as changes to our terms, conditions, and policies
    • Administer promotions or contests
    • Facilitate social sharing functionality
    • Analyze and monitor Services usage and to make improvements
    • Help secure the Services, prevent fraud and enforce our policies
    • Help personalize our Services
    • Communicate about other Shineben services or those of our affiliates or other third parties
    • To make contact, directly or through a third-party vendor, to complete a survey or questionnaire
    • To communicate, directly or through a third-party vendor, about Shineben offerings, about general company news and industry trends, and to address responses to a survey or questionnaire
    • Compile information for use on an aggregated and de-identified basis
    • Conduct data analysis and research, audits, develop new products, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities
    • Perform other activities with consent
  4. 4
    How we share Personal Information

    We will only share Personal Information as described in this Privacy Policy. Specifically, we may share Personal Information:

    • As necessary to perform the Services and to complete payment transactions
    • With companies and vendors that help us to operate our business by providing services such as website hosting, fraud screening, data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing and other similar services
    • With third parties that have contracted with Shineben to perform certain functions on our behalf
    • With third parties sponsors of promotions or contests where consent has been given
    • To comply with law or other legal obligations such as responding to subpoenas, or other requests from public and government agencies, including laws and other legal obligations outside a party’s country of residence
    • To protect our rights, operations or property, or that of our users
    • To investigate, prevent, or take action regarding potential or suspected illegal activities, fraud, threats to the personal safety of any person, or violations of the Service’s terms and conditions
    • With other companies that control, are controlled by, or are under common control with Shineben that support the provision of Transaction Services or relationship with a party. This includes its subsidiaries and parent companies.
    • With a purchaser of all or a unit of Shineben (or the majority of Shineben’s or its unit’s assets), a merger, acquisition, or internal reorganization of Shineben or a unit of Shineben
    • With consent

    Please note that any information that you post to public areas such as on our social media pages may be seen by other visitors. Shineben does not consider this information to be Personal Information.

  5. 5
    Accessing or editing Personal Information

    Shineben may be contacted at the email address at the bottom of this Privacy Policy to request access to or that we update, or correct the Personal Information collected by our Services. Shineben may retain Personal Information for auditing purposes, to troubleshoot problems, assist with investigations, enforce our policies or comply with legal requirements.

  6. 6
    Third Parties and Linked services

    The inclusion of a link on the Shineben website does not imply endorsement of the linked site or service by Shineben.

  7. 7

    We employ appropriate technical and organizational measures to ensure a level of security that is appropriate to our Interactions with you. No method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee its absolute security and cannot be responsible for unencrypted information that you send if it is subsequently subjected to unauthorized access. We strongly recommend that you not provide Personal Information to use through the Contact Us feature or other points of contact on this website.

  8. 8
    Changes to this Privacy Policy

    We may change this Privacy Policy at any time by posting an updated Privacy Policy with an updated effective date. By continuing to use this site and use our Services after those changes become effective, you agree to be bound by the revised Privacy Policy. You should revisit this page from time to time to check the Effective Date at the top of this page to determine whether there have been any updates since your last visit.

  9. 9
    Retention period

    We will retain Personal Information for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by applicable law or regulation.

  10. 10
    Protection of Children

    Our website, Services, and Products are not directed to or sold to persons under 18. We do not knowingly collect Personal Information from children under 18. Any individuals under the age of 18 must have consent to interact with us or use the Services from their parent or guardian. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should Contact Us. If we become aware that a child under 18 has provided us with Personal Information, we will take steps to delete such information.